I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
Exchange ideas frequently.
Change is vital, improvement the logical form of change.
The keystone of successful business is cooperation. Friction retards progress.
Every man must decide for himself whether he shall master his world or be mastered by it.
Salesmanship, too, is an art; the perfection of its technique requires study and practice.
Luck is always the last refuge of laziness and incompetence.
Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
No business can succeed in any great degree without being properly organized.
Clock watchers never seem to be having a good time.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
The greatest teacher I know is the job itself.
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
I believe in trusting men, not only once but twice - in giving a failure another chance.
The best teamwork comes from men who are working independently toward one goal in unison.
Growth is never by mere chance it is the result of forces working together.
Success cannot come from standstill men. Methods change and men must change with them.