“ So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we rea… Henry Mintzberg
“ What you get out of an M.B.A. programme, no matter how much experience, is functional tools and understanding in disciplines: you'll understand economics, you'll understand marketing, finance, account… Henry Mintzberg
“ We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up. Henry Mintzberg
“ This obsession with leadership... It's not neutral; it's American, this idea of the heroic leader who comes in on a white horse to save the day. I think it's killing American companies. Henry Mintzberg
“ I describe management as arts, crafts and science. It is a practice that draws on arts, craft and science and there is a lot of craft - meaning experience - there is a certain amount of craft meaning… Henry Mintzberg
“ Being a manager’ means not merely assuming a position of authority but also becoming more dependent on others, Henry Mintzberg
“ Does this sharing raise the risk that confidential information will fall into the wrong hands? Sure, sometimes (although refusing to share information is often a smokescreen for political games). But… Henry Mintzberg
“ A good part of the work of managing involves doing what specialists do, but in particular ways that make use of the manager’s special contacts, status, and information. Henry Mintzberg
“ To be a successful manager, let alone—dare I say—a great leader, maybe you don’t have to be wonderful so much as more or less emotionally healthy and clearheaded. Henry Mintzberg
“ [...] в действительности рабочих не интересуют проблемы, которые не затрагивают непосредственно процесс труда, в котором они участвуют. Самое удивительное, что в некоторых исследованиях доказывается,… Henry Mintzberg
