What typically escalates to conflict begins, as Vargo puts it, with not communicating, making assumptions, and jumping to conclusions, sending a ‘hard’ message in ways that make it tough for people to hear what you’re saying. Students
Daniel Goleman
What typically escalates to conflict begins, as Vargo puts it, with not communicating, making assumptions, and jumping to conclusions, sending a ‘hard’ message in ways that make it tough for people to hear what you’re saying. Students