One of the most vexing dilemmas that stable corporations face when they seek to rekindle growth by launching new businesses is that their internal schools of experience have offered precious few cours...
Over the years, I’ve come to the conclusion that good theory is what has been missing in the discussions about how companies can create successful innovations. Is innovation truly a crapshoot? Or is i...
People don’t want to buy a quarter-inch drill. They want a quarter-inch hole. It’s a profound insight—first popularized by legendary Harvard marketing professor Ted Levitt decades ago.1
People who don't want to do something that they know they should do have marvelously inventive abilities to ignore what they know. They
Processes are invisible from a customer’s standpoint—but the results of those processes are not. Processes can profoundly affect whether a customer chooses your product or service in the long run. And...
Reimbursement has become the primary mechanism through which the regulation of doctors occurs in the United States.2 To the extent that doctors cannot afford to do things they are not paid to do, and...
The happiest moments of my life have been the few which I have passed at home in the bosom of my family. —Thomas Jefferson
The larger and more complex a company becomes, the more important it is for senior managers to train employees at every level, acting autonomously, to make prioritization decisions that are consistent...
The safest road to Hell is the gradual one—the gentle slope, soft underfoot, without sudden turnings, without milestones, without signposts. —C. S. Lewis
There are whole industries, such as venture capital, that are currently organized around the belief that innovation is essentially a game of playing the odds. But it’s time to topple that tired paradi...
There’s an old saying: find a job that you love and you’ll never work a day in your life. People who truly love what they do and who think their work is meaningful have a distinct advantage when they...
They must be plans for learning rather than plans for implementation.
This may sound counter intuitive, but I deeply believe that the path to happiness in a relationship is not just about finding someone who you think is going to make you happy. Rather, the reverse is e...
To succeed predictably, disruptors must be good theorists. As they shape their growth business to be disruptive, they must align every critical process and decision to fit the disruptive circumstance.
We will get growth and affordability in health care not by replicating the expertise of today's physicians in the form of new physicians. We will get it by embodying their expertise in devices and equ...
Managers may think they control the flow of resources in their firms, in the end it is really customers and investors who dictate how money will be spent because companies with investment patterns tha...
Remember that it is changes in the slope of the platform, not the level of the platform, that create shareholder value at an above-average rate.
The only way to do great work is to love what you do.
Rita G. McGrath and Ian C. MacMillan, Discovery-Driven Planning, Harvard Business Review, July–August, 1995, 4–12.
At a more serious level, the desirability of aligning our actions with the more powerful laws of nature, society, and psychology, in order to lead a productive life, is a central theme in many works,...
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