But differentiation loses its meaning when the features and functionality have exceeded what the market demands.
Data is always an abstraction of reality based on underlying assumptions as to how to categorize the unstructured phenomena of the real world.
For innovators, understanding the job is to understand what consumers care most about in that moment of trying to make progress.
Harvard Business School alum Rick Krieger and some partners decided to start QuickMedx, the forerunner of CVS MinuteClinics, after Krieger spent a frustrating few hours waiting in an emergency room fo...
Here’s one example to illustrate the point. When a smoker takes a cigarette break, on one level he’s simply seeking the nicotine his body craves. That’s the functional dimension. But that’s not all th...
How are you going to decide which of those demands gets resources? The trap many people fall into is to allocate their time to whoever screams loudest, and their talent to whatever offers them the fas...
I had thought the destination was what was important, but it turned out it was the journey.
Identifying disruptive footholds means connecting with specific jobs that people—your future customers—are trying to get done in their lives.
If you do not know how to ask the right question, you discover nothing. After decades of watching great companies fail over and over again, I’ve come to the conclusion that there is, indeed, a better...
In a small, independent organization, these small wins will generate energy and enthusiasm. In the mainstream, they would generate skepticism about whether we should even be in the business. I want my...
In fact, the prospects for growth and improved profitability in upmarket value networks often appear to be so much more attractive than the prospect of staying within the current value network, that i...
In my experience, high-achievers focus a great deal on becoming the person they want to be at work—and far too little on the person they want to be at home. Investing our time and energy in raising wo...
In order to really find happiness, you need to continue looking for opportunities that you believe are meaningful, in which you will be able to learn new things, to succeed, and be given more and more...
In sustaining circumstances—when the race entails making better products that can be sold for more money to attractive customers—we found that incumbents almost always prevail. In disruptive circumsta...
In your life, there are going to be constant demands for your time and attention. How are you going to decide which of those demands gets resources? The trap many people fall into is to allocate their...
It’s impossible to have a meaningful conversation about happiness without understanding what makes each of us tick. When we find ourselves stuck in unhappy careers—and even unhappy lives—it is often t...
Meanwhile, expecting expensive institutions to become more cost efficient, and asking expensive professionals to take pay cuts while squeezing in more and more patients, are not viable avenues for mak...
Motivation is the catalyzing ingredient for every successful innovation. The same is true for learning.
My purpose in writing this book is simply to offer my witness that being a member missionary can be a source of deep happiness. It need not be hard. You will pull wonderful friends into your life beca...
New products succeed not because of the features and functionality they offer but because of the experiences they enable. If
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