The key to getting hired is to understand the narrative of the customer’s life in such rich detail that you are able to design a solution that far exceeds anything the customer themselves could have f...
Just Because You Have Feathers …
The logic is, for example, I can invest in my career during the early years when our children are small and parenting isn’t as critical. When our children are a bit older and begin to be interested in...
If good management practice drives the failure of successful firms faced with disruptive technological change, then the usual answers to companies, problems—planning better, working harder, becoming m...
The innovator’s dilemma: Should we invest to protect the least profitable end of our business, so that we can retain our least loyal, most price-sensitive customers? Or should we invest to strengthen...
The breakthrough researcher first discovers the fundamental causal mechanism behind the phenomena of success. This allows those who are looking for an answer to get beyond the wings-and-feathers mind-...
The only metrics that will truly matter to my life are the individuals whom I have been able to help, one by one, to become better people.
I had thought the destination was what was important, but it turned out it was the journey. It
Finally, we recommend most strongly that medical educators must begin teaching tomorrow's doctors to become much better at creating, improving, and managing processes and systems.
Recent IBM poll of fifteen hundred CEOs identified creativity as the number-one leadership competency of the future.
Railroads fell into the trap of letting the product define the market they were in, rather than the job customers were hiring them to do. They
If our ward and stake leaders were to focus on leading their members to share the gospel, many of the other problems that fester in our hearts and homes, and in our wards and stakes, would resolve the...
In reality, spinning out is an appropriate step only when confronting disruptive innovation.
Cost reductions meant survival, but not profitability,
Understand and harness the principles of disruptive innovation.
Given that aim, technology, as used in this book, means the processes by which an organization transforms labor, capital, materials, and information into products and services of greater value.
When people encounter a significant threat, a response called threat rigidity sets in. The instinct of threat rigidity is to cease being flexible and to become command and control oriented—to focus ev...
Innovators were simply much more likely to question, observe, network, and experiment compared to typical executives. We published the results of our research in Strategic Entrepreneurship Journal,
With the lens of Jobs to Be Done, the Medtronic team and Innosight (including my coauthor David Duncan) started research afresh in India. The team visited hospitals and care facilities, interviewing m...
When we buy a product, we essentially hire something to get a job done. If it does the job well, when we are confronted with the same job, we hire that same product again. And if the product does a cr...
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