Decide what you stand for. And then stand for it all the time. When
Data is always an abstraction of reality based on underlying assumptions as to how to categorize the unstructured phenomena of the real world.
Creating the right experiences and then integrating around them to solve a job, is critical for competitive advantage. That’s because while it may be easy for competitors to copy products, it’s diffic...
By contrast, one company that clearly understands the stakes is Uber. In the last several years, few companies have captured the media’s attention like Uber. In my opinion, Uber has been successful be...
As such, there is no one-size-fits-all approach that anyone can offer you. The hot water that softens a carrot will harden an egg.
When people encounter a significant threat, a response called threat rigidity sets in. The instinct of threat rigidity is to cease being flexible and to become command and control oriented—to focus ev...
Is embedded in an organization in which most people are continually questioning why the project is being done at all. Projects make sense to people if they address the needs of important customers, if...
A jobs-to-be-done lens can help innovators come to market with an initial product that is much closer to what customers ultimately will discover that they value. The way to get as close as possible to...
When my invitation centered on how the Church would interest them, Tom wasn’t interested. But when I asked for help, Tom said, Sure. He and his wife have become wonderful members of our ward.
When I have my interview with God, our conversation will focus on the individuals whose self-esteem I was able to strengthen, whose faith I was able to reinforce, and whose discomfort I was able to as...
What are they really trying to accomplish and why isn’t what they’re doing now working? What is causing their desire for something new? One simple way to think about these questions is through storybo...
Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.
Walkman cassette player was temporarily put on hold when market research indicated that consumers would never buy a tape player that didn’t have the capacity to record and that customers would be irri...
To succeed consistently, good managers need to be skilled not just in choosing, training, and motivating the right people for the right job, but in choosing, building, and preparing the right organiza...
The patterns of success and failure we see among firms faced with sustaining and disruptive technology change are a natural or systematic result of good managerial decisions. That is, in fact, why dis...
The Indivo system resolves the Problem of Mutual Accommodation of Interdependent Systems summarized earlier by inserting a layer of virtualization between two interdependent structures. It makes the d...
Professor Amar Bhide showed in his Origin and Evolution of New Business that 93 percent of all companies that ultimately become successful had to abandon their original strategy—because the original p...
Planning Your Courses at the Schools of Experience If you think about McCall’s theory, going through the right courses in the schools of experience can help people in all kinds of situations increase...
Just Because You Have Feathers …
It turns out that for most people who have chronic diseases with deferred consequences, improve my financial health is a much more pervasively experienced job than maintain my physical health.