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Alexandra Robbins Quote

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

Alexandra Robbins

When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency and accountability would improve healthcare.

Tags: accountability, healthcare

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About Alexandra Robbins

Alexandra Robbins is a journalist, lecturer, and author. Her books focus on young adults, education, and modern college life. Five of her books have been New York Times Bestsellers.