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Alexander McCall Smith Quote

Somewhere in the organisation, high in its upper reaches, were minds that churned out page after page of guidance notes, instructions, and policy statements. Most of these were filed and forgotten; seldom did they make any difference to the way in which people carried out their duties. But the procedure for procedures had to be gone through, in accordance with further procedural guidelines.

Alexander McCall Smith

Somewhere in the organisation, high in its upper reaches, were minds that churned out page after page of guidance notes, instructions, and policy statements. Most of these were filed and forgotten; seldom did they make any difference to the way in which people carried out their duties. But the procedure for procedures had to be gone through, in accordance with further procedural guidelines.

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About Alexander McCall Smith

Sir Alexander "Sandy" McCall Smith (born 24 August 1948) is a Scottish legal scholar and author of fiction. He was raised in Southern Rhodesia (now Zimbabwe) and was formerly Professor of Medical Law at the University of Edinburgh. He became an expert on medical law and bioethics and served on related British and international committees. He has since become known as a fiction writer, with sales in English exceeding 40 million by 2010 and translations into 46 languages. He is known as the creator of The No. 1 Ladies' Detective Agency series. The "McCall" derives from his great-great-grandmother Bethea McCall, who married James Smith at Glencairn, Dumfries-shire, in 1833.