Her tragedy hadn't made her more approachable, and in fact lent her the unknowable quality of a person who had suffered more than could be expressed.
As a general rule the one who is not easily accessible is more valuable.
Her complexity is a glorious fire that consumes, while her simplicity goes unapproachable. But if one takes time to understand her, there is something beautiful to find, something simple to be loved....
Sometimes it's better to show our vulnerability / pain / regrets so others don't think us impervious / unapproachable - be real / open