Improvement is achieved by the ripple effect of a few simple changes in approach, attitude, or habit.
During the first few minutes of your presentation, your job is to assure the audience members that you are not going to waste their time and attention.
A successful presentation needs to be both buttoned up (orderly) and free-flowing (a conversation). The tension between the two, the fact that both things are happening at once, defines the process.
In 7.81 square miles of vaunted black community, the 850 square feet of Dum Dum Donuts was the only place in the community where one could experience the Latin root of the word, where a citizen could...