Gestures and the Signals They Send• Rubbing your face, palms, and neck may signify anxiety and stress.• Arms crossed with clenched fists may signify hostility, anger, and impatience.• Arms crossed wit...
One of the speaking programs I deliver is entitled, Service with a Smile . . . How to Create a Sensational Customer Experience. Smiling is at the heart of my teaching because when employees smile whil...
Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the bet...
We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think that an energetic and happy person will be more productive. Even traits such as competence, d...
What makes one person approachable and another one not? That simple difference alone can make or break your success in your life, in your relationships, and in your career.
When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.
To get something different, you must do something different.
Remember: the universe neither judges, nor interprets, nor second guesses your will. If it did, there would be no poverty, no hunger, no suffering.
The universe is infinite, so there is room for everyone, for every belief, for every custom, and for every desire. You are in competition with no one but yourself.
Sand did not suddenly come into being because we had need for glass and silicone. Neither did wild flowers suddenly spring up because a bunch of environmentalists in Texas wanted alternative ways of h...
Everything we could possibly want or need is there for the taking, but we are blinded by fears of lack and limitation, and we have bought the lie that resources are limited, so we must therefore compe...
You are perfect, right now, as you are. You are perfect, but incomplete. You are exactly who you had to be, to create the life you have right now, and there is absolutely nothing wrong with you or you...
Today, no matter where I'm going and no matter what I am doing, it is my dominant intent to see that which I am wanting to see.
5 Tips for Mirroring Others1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in your chair. When they cross their legs or fold their arms, you do the same...
As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get...
I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentatio...
It is through these facial expressions that we write and feel our life story, create lifelong social habits—through which we are received and perceived by a multitude of others. When you want to make...
The key to seeing the world's soul, and in the process wakening our own, is to get over the confusion by which we think that fact is real and imagination is illusion.
What Does Poor Posture Look Like?• Stiff & rigid• Slumping • Slouching• Hunched over• Rounded shoulders• Overly arched back• Stumbling• Head forwardIn sensitivity, we must be aware that many people su...
You would be surprised how even the simplest of smiles can ease a social situation, encourage another, remove barriers, and dissolve differences. It is not only a gift to the recipient, but you will r...
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