When you want something badly enough, it does not matter whether it is going to be easy. The passion will push you forward.
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.
Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style, substance, and impact.
It's simple. You enrich your life when you enrich the lives of others.
What turns you on, tunes you in, and lights your fire?
It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or apprehension involved, bravery is not even needed.
Watch, Listen, & Learn . . .Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting live comedy shows, or enjoying YouTube clips.
Dignity is an inherent value and human virtue which represents the best of mankind.
Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and behavior help others feel important.
Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an...
When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill health...
We’ve all known that one salesperson whose primary motivation in a transaction is to earn a commission—regardless of their customer’s needs. From their body language to their self-driven talking point...
The Law of Cause and Effect is as active in your life as the Law of Gravity. It teaches us that for every action there is a reaction.
The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
What does a solid, comfortable, impressive handshake look and feel like? To deliver a great handshake . . . • Extend your right hand out vertically at a comfortable waist level toward the person you a...
Your poise, postures, and gestures are the physical manifestations of your attitudes, perceptions, belief systems, self-esteem, feelings, and engagement. Be sure to know if they are working well or hi...
In medicine, prescription before diagnosis is malpractice. Asking the right questions will help you discover a person’s needs and concerns so that you can respond intelligently and appropriately.Yet s...
These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are easy to talk to, easy to like, and bring a positive...
Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improv...
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