Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your...
The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.
The consistency of their moods and emotions creates a predictable and consistent outcome that can be reassuring in our turbulent times. You know you can depend on approachable people to be well balanc...
To Move from Woe to Wow . . . Listen Attentively• Be fully present and give your customer your full attention.• Stay calm and remain patient.• Do not interrupt or become defensive.• Let the customer e...
To help get your creative juices flowing, you might look online at lists of the best taglines ever. Their branding ideas are genius and may be just the catalyst you need to activate your awesome!
When people are like you, conversations flow naturally and feel more relaxed, don’t they? You know what to say, how to talk, what to expect, and how to understand them on an intuitive level.
When you have orientational awareness, your perceptions and impressions are based on location and proximity. Orientation may imply hierarchy, position, and prestige, or be the result of habits, tradit...
You would be surprised how even the simplest of smiles can ease a social situation, encourage another, remove barriers, and dissolve differences. It is not only a gift to the recipient, but you will r...
17 Ways to Just Be NiceNo act of kindness, no matter how small, is ever wasted. Aesop1. Be sincere.2. Be altruistic.3. Practice patience.4. Inquire and engage.5. Keep your promises.6. Offer help to ot...
4 Steps for Understanding Each Other1. Identify your beliefs and core values; ask how they determine your behaviors and habits. 2. Realize with whom you are interacting and try to identify how their v...
A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible to express its effect on others in words.
Along with the Law of Attraction there is also an Attractor Factor for easily building camaraderie and commonality for making a positive first impression. Seek to find:1. Shared History2. Shared Stori...
An Unapproachable person may be exhibiting behaviors which are . . .• Tense and prickly.• Remote and preoccupied.• Cold and distant.• Withholding of acknowledgement or response.• Apathetic and disconn...
Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, I’m happy to meet you and am glad you’re here.
As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get...
For leaders, trust can make all the difference in the viability of their teams. When there is mistrust or low connectivity, teams can falter and fight—making productivity and profitability suffer.
I attended a symposium to hear Shilagh Mirgain, Ph.D. speak on Mindful Leadership. Throughout her program, I made sure to make eye contact and smile to support, affirm, and engage with her presentatio...
I recently heard of a real estate professional who LOVES to cook. So, her niche market? Foodies. She attends local restaurant events and cooking classes and turns strangers into friends and clients. H...
I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my children were growing up, an occasional child would call me Susan. It was jarring, felt disrespectful...
Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.
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