This insightful quote I once heard stays with me: Tell me what gives you your sense of importance and I will tell you what you are. That is the most important thing about you. That is what determines...
Watch, Listen, & Learn . . .Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting live comedy shows, or enjoying YouTube clips.
What About the Social Introvert?Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on...
You are the only one who can determine what feels right to you. Before baring your soul to the world and telling it all, consider a few scenarios which deserve your discretion.• Does your date really...
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What benefit can they possibly receive from proving someone wrong to prove they...
Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an...
Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life. When your presence and personality bring this welcomed delig...
Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, Make me feel special. Answer that need in others through...
There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservatio...
When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if yo...
Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassad...
11 Benefits of Asking QuestionsThe important thing is not to stop questioning. Curiosity has its own reason for existing.– Albert Einstein1. Builds rapport. 2. Nurtures creativity.3. Grows your knowle...
Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious. Why not use it for good? There is no denying that humor’s uplifting, ener...
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
The romantic notion of opposites attract works well in fairy tales. However, science proves that like attracts like for healthy communication and successful relationships. Social psychologists have lo...
Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations.
Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions pique interest and can keep the dialogue flowin...
Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can...
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