What About the Social Introvert?Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on...
To Disclose or Not DiscloseI just saw a poster: Dirty laundry goes here (laundry basket) not here (Facebook logo). Online and in person, withholding personal information is a discreet way of regulatin...
Think about the impact you have on the people around you every day. How do you interact with them? Is your presence uplifting or are do you bring a dark cloud?
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassad...
Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What benefit can they possibly receive from proving someone wrong to prove they...
So, what if you are not naturally funny? Don’t get discouraged. Do your research, gather ideas, and find your fun. Seek ways to laugh. Not only will doing this provide you with new material for making...
Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile, and laugh out loud. Learn to laugh at yourself.
13 Ways to Make Other People Feel Important1. Ask people questions about themselves, their interests, their families, their passions and their lives. 2. Catch people doing things right, pat them on th...
Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can...
The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated.
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, Make me feel special. Answer that need in others through...
Discretion & Good Judgment . . .The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today continues to astound. Even those who never dreamed they’d be caught in t...
Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy to see you. It is no wonder dogs are called Man’s Best F...
11 Benefits of Asking QuestionsThe important thing is not to stop questioning. Curiosity has its own reason for existing.– Albert Einstein1. Builds rapport. 2. Nurtures creativity.3. Grows your knowle...
When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time.
There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservatio...
If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genui...
Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an...