“ The best predictor of how much work a knowledge worker will accomplish is not the hours that he or she spends, but the days. The twelve-hour days don't accomplish any more than the eight-hour days. Ov… Tom DeMarco
“ Managers who inspire extraordinary loyalty from their people tend to be highly charismatic, humorous, good-looking, and tall. So, by all means, strive to be those things. If you don't feel able to imp… Tom DeMarco
“ There is no such thing as "healthy" competition within a knowledge organization; all internal competition is destructive. The nature of our work is that it cannot be done by any single person in isola… Tom DeMarco
“ If the essential task of middle managers is reinvention, when is that task to be carried out? The answer is, during time that is not used up directing day-to-day business. The fact that managers have… Tom DeMarco
“ Any vigorous competition will entail at least two elements: offense and defense. Offense is the effort you put into scoring against your opponents, and defense is the effort you apply to stop them fro… Tom DeMarco
“ Good management is the lifeblood of the healthy corporate body. Getting rid of it to save cost is like losing weight by giving blood. Tom DeMarco
“ The business we're in is more sociological than technological, more dependent on workers' abilities to communicate with each other than their abilities to communicate with machines. Tom DeMarco
