Thomas L. Friedman Quote
Goods are traded, but services are consumed and produced in the same place. And you cannot export a haircut. But we are coming close to exporting a haircut, the appointment part. What kind of haircut do you want? Which barber do you want? All those things can and will be done by a call center far away.
Thomas L. Friedman
Goods are traded, but services are consumed and produced in the same place. And you cannot export a haircut. But we are coming close to exporting a haircut, the appointment part. What kind of haircut do you want? Which barber do you want? All those things can and will be done by a call center far away.
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About Thomas L. Friedman
Friedman began his career as a reporter and won two Pulitzer Prizes in the 1980s for his coverage on conflict in Lebanon and politics in Israel, followed by a further prize in 2002 for commentary on the war on terror.
His later work as a political columnist has been criticised for both weak writing style and a gravitation towards voguish positions.