It's not enough to have a hacker culture anymore. You have to have a design culture, too.
I was first in line for the iPhone, but I'm not a fanboy of any company - I'm in favor of anything that's best of breed.
I've seen this over and over again: people love it if you step up their experience. No one turns down an upgrade to business class in a plane.
Shel Israel has been a diabetic for many years, jabbing his finger a few times every day to measure his blood sugar. Every six months he brings his glucose meter to his endocrinologist, who extracts a...
The problem is Twitter is designing the metaphorical equivalent of a Toyota Prius. A car for the masses. While I want a Formula One race car.