“ The most feared situation is to end up inadvertently in the wrong place at the wrong time and get blamed. Yet this is exactly what happens in a structure that systematically diffuses responsibility. I… Robert Jackall
“ The manager comes to see all relationships with others by a strict utilitarian calculus and, insofar as he dares, breaks friendships and alliances accordingly. Robert Jackall
“ Younger managers learn quickly that, whatever the public protestations to the contrary, bosses generally want pliable and agreeable subordinates, especially during periods of crisis. Clique leaders wa… Robert Jackall
