Donald A. Norman Quote

So the hierarchy of goals is roughly: satisfy hunger; eat; cook; read cookbook; get more light. This is called a root cause analysis: asking Why? until the ultimate, fundamental cause of the activity is reached.

Donald A. Norman

So the hierarchy of goals is roughly: satisfy hunger; eat; cook; read cookbook; get more light. This is called a root cause analysis: asking Why? until the ultimate, fundamental cause of the activity is reached.

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