Rapport demands joint attention—mutual focus. Our need to make an effort to have such human moments has never been greater, given the ocean of distractions we all navigate daily.
Quisiera imaginar que, algún día, la educación incluirá en su programa de estudios la enseñanza de habilidades tan esencialmente humanas como el autoconocimiento, el autocontrol, la empatía y el arte...
People with well-developed emotional skills are also more likely to be content and effective in their lives, mastering the habits of mind that foster their own productivity; people who cannot marshal...
Our journey begins in Part One with new discoveries about the brain's emotional architecture that offer an explanation of those most baffling moments in our lives when feeling overwhelms all rationali...
Other research has shown that in the first few milliseconds of our perceiving something we not only unconsciously comprehend what it is, but decide whether we like it or not; the cognitive unconscious...
Once when I was about 13, in an angry fit, I walked out of the house vowing I would never return. It was a beautiful summer day, and I walked far along lovely lanes, till gradually the stillness and b...
Nuestras emociones tienen una mente propia, una mente cuyas conclusiones pueden ser completamente distintas a las sostenidas por nuestra mente racional.
No child can avoid emotional pain while growing up, and likewise emotional toxicity seems to be a normal by-product of organizational life—people are fired, unfair policies come from headquarters, fru...
Más que cualquier otro individuo, el jefe crea las condiciones que determinan directamente la capacidad de sus subordinados para trabajar bien.
Los sentimientos desempeñan un papel fundamental para navegar a través de la incesante corriente de las decisiones personales que la vida nos obliga a tomar.
Los entornos más relajados se hallan, en opinión de Stephen Kaplan, de la Universidad de Michigan, en la naturaleza, debido a lo que él denomina teoría de recuperación de la atención.
Leadership is not domination, but the art of persuading people to work toward a common goal.
Leadership at its essence is about serving. But it’s not only people serving you. You’re serving them. We’re joined together to serve the customer. At Medtronic, we’re trying to serve the patient. We’...
Las intuiciones creativas florecen mejor cuando las personas tienen objetivos claros y libertad también en el modo de alcanzarlos. Y, lo más importante todavía, tienen suficiente tiempo libre para pen...
It seems no one is guaranteed a job anywhere anymore. These are troubled times for workers. The creeping sense that no one’s job is safe, even as the companies they work for are thriving, means the sp...
If you are a duffer at golf, say, and make the same mistakes every time you try a certain swing or putt, 10,000 hours of practicing that error will not improve your game. You’ll still be a duffer, alb...
El secuestro neuronal ¿Qué es lo primero que ve usted cuando entra en el despacho de alguien? La respuesta a esa pregunta es la clave de lo que, en ese momento, está movilizando su foco ascendente. Es...
De todas las dimensiones de la inteligencia emocional, la empatía es la que se reconoce con mayor facilidad.
But amid the din and distraction of work life, poor listening has become epidemic.
At the very highest levels, competence models for leadership typically consist of anywhere from 80 to 100 percent EI-based abilities.