Daniel Goleman Quote
An artful critique focuses on what a person has done and can do rather than reading a mark of character into a job poorly done. As Larson observes, A character attack—calling someone stupid or incompetent—misses the point. You immediately put him on the defensive, so that he’s no longer receptive to what you have to tell him about how to do things better.
Daniel Goleman
An artful critique focuses on what a person has done and can do rather than reading a mark of character into a job poorly done. As Larson observes, A character attack—calling someone stupid or incompetent—misses the point. You immediately put him on the defensive, so that he’s no longer receptive to what you have to tell him about how to do things better.