People who truly love what they do and who think their work is meaningful have a distinct advantage when they arrive at work every day. They throw their best effort into their jobs, and it makes them...
Probably the most daunting challenge in delivering growth is that if you fail once to deliver it, the odds that you ever will be able to deliver in the future are very low.
Rather, in our distorted fee-for-service world, the work to coordinate and oversee care just isn't as profitable as other activities.
Self-esteem—the sense that I’m not afraid to confront this problem and I think I can solve it—doesn’t come from abundant resources.
The key point here is that large companies typically fail at disruptive innovation because the top management team is dominated by individuals who have been selected for delivery skills, not discovery...
This is why theory can be so valuable: it can explain what will happen, even before you experience it.
This may sound counterintuitive, but I deeply believe that the path to happiness in a relationship is not just about finding someone who you think is going to make you happy. Rather, the reverse is eq...
Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.
What are the important, unsatisfied jobs in your own life, and in the lives of those closest to you? Flesh out the circumstances of these jobs, and the functional, emotional, and social dimensions of...
What could happen if we changed our emphasis from push to pull? What if much more of the $143 billion spent on official development assistance in 2016 was channeled to support direct market-creation e...
When the organization’s capabilities reside primarily in its people, changing capabilities to address the new problems is relatively simple. But when the capabilities have come to reside in processes...
When we so heavily focus on providing our children with resources, we need to ask ourselves a new set of questions: Has my child developed the skill to develop better skills? The knowledge to develop...
With few exceptions, the only instances in which mainstream firms have successfully established a timely position in a disruptive technology were those in which the firms’ managers set up an autonomou...
You need to define an opportunity that is disruptive relative to all the established players in the targeted market, or you should not invest in the idea.
Any program for resolving our runaway health-care costs that does not have a credible plan for changing the way we care for the chronically ill can't make more than a small dent in the total problem.
Other. As Nate Silver, author of The Signal and the Noise: Why So Many Predictions Fail—But Some Don’t, points out, ice cream sales and forest fires are correlated because both occur more often in the...
Successful companies don’t succeed because they have the right strategy at the beginning; but rather, because they have money left over after the original strategy fails, so that they can pivot and tr...
American Girl dolls are nice. But they aren’t amazing. In recent years Toys R Us, Walmart, and even Disney have all tried to challenge American Girl’s success with similar dolls (Journey Girls, My Lif...
An organization’s capabilities reside in two places. The first is in its processes—the methods by which people have learned to transform inputs of labor, energy, materials, information, cash, and tech...
And that’s the trap of marginal thinking. You can see the immediate costs of investing, but it’s really hard to accurately see the costs of not investing. When you decide that the upside of investing...
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