Students didn't much like those who verbally or physically beat the crap out of them. But when researchers began measuring aggression alongside perceived popularity, they found an undeniably strong li...
By treating patients like customers, as nurse Amy Bozeman pointed out in a Scrubs magazine article, hospitals succumb to the ingrained cultural notion that the customer is always right. Now we are tol...
Adults tell students that it gets better, that the world changes after school, that being 'different' will pay off sometime after graduation. But no one explains to them why.
A Health Affairs study comparing patient-satisfaction scores with HCAHPS surveys of almost 100,000 nurses showed that a better nurse work environment was associated with higher scores on every patient...
When Department of Health and Human Services administrators decided to base 30 percent of hospitals' Medicare reimbursement on patient satisfaction survey scores, they likely figured that transparency...
And when they are out in public, we are secretly looking at people's arms to determine where we would start an IV, an Arizona nurse said. Sometimes if I'm out with a group of nurses, we're like, 'Wow,...
Another potential reason for BGLO's better treatment of women is that at predominately whites colleges, black fraternity members feel more accountable. Black fraternity men, and many black students, c...
Someone else's success is not your failure.
As a Minnesota agency nurse said, We are not just bed-making, drink-serving, poop-wiping, medication-passing assistants. We are much more.
Being an outsider doesn't necessarily indicate any sort of social failing. We do not view a tuba player as musically challenged if he cannot play the violin.
But how do you police friends who do not want to be policed? Already, Jake could sense the dynamics changing among his high school friends. Last week, his classmates had partied out of control.
In the midst of a crowd, an individual's layers of restraint peel away, revealing potentially barbaric instincts and a susceptibility to a crowd contagion.
Social standing does not necessarily translate to social acceptance.
Studies have shown that, at least among students, popularity equals visibility.
He comes in entirely as an outsider. He lets his mind wander. He’s not endangering his academic position because he doesn’t have one, and he can take those risks,
What made Einstein special was his impertinence, his nonconformity, and his distaste for dogma. Einstein’s genius reminds us that a society’s competitive advantage comes not from teaching the multipli...
If teachers are uncomfortable at their own school, they will pass on their uncertainties or negative attitude to students.
Imagine what it must be like for teenagers who don't feel they have room to breathe in their own homes. If you are a parent reading this book, you care about your child. If she is quirky, unusual, or...
In 1967, psychiatrist Leonard Stein described the nurse’s role in an essay entitled The Doctor–Nurse Game. The object of the game, he said, was for a nurse to make her recommendations appear to be ini...
In 1984, when the legal drinking age was raised to 21, underage students moved their partying from bars to private houses, which changed the Greek experience profoundly. Now fraternities had dispropor...
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