“ Knowledge imparts a sense of authority. It will help you stand out and give you an edge over your competition. Susan C. Young
“ Living in the age of the Internet and being a part of the information generation, we have unlimited access to an unprecedented wealth of knowledge and learning. We have no excuse to show up to an appo… Susan C. Young
“ Discover an interest, a passion, a preference or need your client has, and take the time to give them some small item related to it. By making the extra effort to learn about the person and their busi… Susan C. Young
“ Without proper readiness, we’re subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework beforehand. Failing to do so deteriorates credibility and repu… Susan C. Young
“ Even if what you’re preparing for does not happen, your efforts aren’t for naught. With preparation comes knowledge of each situation, as well as the confidence to handle every new encounter with more… Susan C. Young
“ There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes on. Susan C. Young
“ Preparation will not only fortify your confidence to approach life from a position of strength, but it will impress other people as well. Susan C. Young
“ Whether you're delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or handling a customer complaint, when you are prepared, you are more empowered… Susan C. Young
“ Don't you love the sense of personal power you feel when you've got your act together? When your life is in order, you’re organized, and you have everything you need? Susan C. Young
“ Emotionally intelligent people know how to light their own fire to sustain their activities to accomplish your goals. Susan C. Young
“ Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos. Susan C. Young
“ Being prepared not only reduces our stress level and keeps us from looking stupid, but it builds the confidence that other people have in us that we are dependable, reliable and can be counted upon. Susan C. Young
“ Being prepared prevents us from getting tripped up by unexpected glitches and surprises. Susan C. Young
“ The first thing others see is YOU—not your resume, background, or credentials. A picture is truly worth a thousand words and how you dress is the “picture” you provide for all the world to see. Susan C. Young
“ Like it or not, how we each present ourselves to the world, by way of our appearance, attire, behavior, and speech, all send messages on our behalf. Susan C. Young
“ Project your “brand” to be remarkable and memorable. Whether through a positioning statement, product placement, advertising campaign, service, a logo, mission, or message, your brand is what makes yo… Susan C. Young
“ Is your appearance representing you well and helping you achieve the results you desire or could you use a style makeover? Susan C. Young
“ Redesign, renew, and recharge your brand.” Decide what value you bring to others and give it. Susan C. Young
