“ Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. Tom Peters
“ Design is so critical it should be on the agenda of every meeting in every single department. Tom Peters
“ Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too! Tom Peters
“ Excellent firms don't believe in excellence - only in constant improvement and constant change. Tom Peters
“ Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in b… Tom Peters
“ For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise… Tom Peters
“ Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past. Tom Peters
“ Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventiona… Tom Peters
“ Only those who constantly retool themselves stand a chance of staying employed in the years ahead. Tom Peters
“ The simple act of paying positive attention to people has a great deal to do with productivity. Tom Peters
“ All business success rests on something labeled a sale, which at least momentarily weds company and customer. Tom Peters
“ Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at. Tom Peters
“ The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it. Tom Peters
“ A while back, I came across a line attributed to IBM founder Thomas Watson. If you want to achieve excellence, he said, you can get there today. As of this second, quit doing less-than-excellent work. Tom Peters
