Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story, which was an instant #1 New York Times bestseller.
THE VALUE OF 5–10-MINUTE BREAKS The serial position effect refers to improved recall observed at the beginnings and ends of lists. Separately, these are called the primacy effect and recency effect, r...
Si prestas un servicio, en este apartado aprenderás a transformar tus habilidades en una mercancía que se pueda enviar para escapar de las limitaciones que impone el modelo de ganancia por horas.
Serving the customer (customer service) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and so...
Service for the Right Reasons: To Save the Whales, or Kill Them and Feed the Children? Morality is simply the attitude we adopt toward people we personally dislike. —OSCAR WILDE
Rule #1: Avoid white carbohydrates (or anything that can be white). Rule #2: Eat the same few meals over and over again. Rule #3: Don’t drink calories. Rule #4: Don’t eat fruit. Rule #5: Take one day...
Remember—boredom is the enemy, not some abstract failure.
Quiet: The Power of Introverts in a World That Can’t Stop Talking, Frank Partnoy’s Wait: The Art and Science of Delay, Linda Kaplan-Thaler’s The Power of Nice: How to Conquer the Business World with K...
Porque tienes que ser humilde, y tienes que dejarte enseñar…
People are poor judges of importance and inflate minutiae to fill time and feel important.
Parkinson’s Law dictates that a task will swell in (perceived) importance and complexity in relation to the time allotted for its completion.
Our point is, if you try to approach every problem with your moral compass, first and foremost, you’re going to make a lot of mistakes. You’re going to exclude a lot of possible good solutions. You’re...
Oscar Wilde’s advice, The only way to get rid of a temptation is to yield to it
Now I release an episode of the Waking Up podcast more or less every week.
Never automate something that can be eliminated, and never delegate something that can be automated or streamlined. Otherwise, you waste someone else's time instead of your own, which now wastes your...
Neil Gaiman’s Make Good Art commencement speech, which he gave at Philadelphia’s University of the Arts. I’ve watched the video dozens of times on YouTube during rough periods. Our mutual favorite por...
My maxim comes from Samuel Beckett, a personal hero of mine: ‘Ever tried. Ever failed. No matter. Try again. Fail again. Fail better.’ You won’t believe what you can accomplish by attempting the impos...
My first job. Ah, the memories. I’m hired for minimum wage as the cleaner at an ice cream parlor and quickly realize that the big boss’s methods duplicate effort. I do it my way, finish in one hour in...
Most people are fast to stop you before you get started but hesitant to get in the way if you’re moving.
Most information is time-consuming, negative, irrelevant to your goals, and outside of your influence.