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Susan C. Young Quote

11 Tips for Building Rapport1. Adapt to the other person’s energy level.2. Assume rapport.3. Be open and friendly.4. Exude warmth and approachability.5. Find common ground or mutual agreement.6. Keep your commitments and always follow through.7. Make eye contact.8. Soften your voice, your smile, and your eye contact to convey openness and interest.9. Match and mirror a person’s gestures and body language.10. Pay attention.11. Validate the other person by asking questions and showing sincere interest in their answers.

Susan C. Young

11 Tips for Building Rapport1. Adapt to the other person’s energy level.2. Assume rapport.3. Be open and friendly.4. Exude warmth and approachability.5. Find common ground or mutual agreement.6. Keep your commitments and always follow through.7. Make eye contact.8. Soften your voice, your smile, and your eye contact to convey openness and interest.9. Match and mirror a person’s gestures and body language.10. Pay attention.11. Validate the other person by asking questions and showing sincere interest in their answers.

Tags: best motivational speakers, build rapport, communication skills, customer service, first impressions, by susan c young, relationship, speaker susan young, trust

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