Delegators love to pull people into meetings, too. In fact, meetings are a delegator’s best friend. That’s where he gets to seem important. Meanwhile, everyone else who attends is pulled away from get...
Don't make up problems you don't have yet. It's not a problem until it's a real problem. Most of the things you worry about never happen anyway.The decisions you make today don't need to last forever....
When you want something bad enough, you make the time—regardless of your other obligations. The truth is most people just don’t want it bad enough. Then they protect their ego with the excuse of time....
When someone wants to demonstrate a new feature they’re working on at 37signals, often the easiest way is to record a screencast and narrate the experience. A screencast is basically just a recording...
When everything constantly needs approval, you create a culture of nonthinkers.
Time-management hacks, life hacks, sleep hacks, work hacks. These all reflect an obsession with trying to squeeze more time out of the day, but rearranging your daily patterns to find more time for wo...
Small is not just a stepping-stone. Small is a great destination itself
Security is a big and serious deal, but it’s also largely a solved problem. That’s why the average person is quite willing to do their banking online and why nobody is afraid of entering their credit...
Meaningful work, creative work, thoughtful work, important work—this type of effort takes stretches of uninterrupted time to get into the zone. But in the modern office such long stretches just can’t...
Marketing is not a department Do you have a marketing department? If not, good. If you do, don’t think these are the only people responsible for marketing. Accounting is a department. Marketing isn’t....
It's like when you're on hold and a recorded voice comes on telling you how much the company values you as a customer. Really? Then maybe you should hire some more support people so I don't have to wa...
If you constantly fret about timing things perfectly, they'll never happen.
40-hour weeks are made of 8-hour days. And 8 hours is actually a long time. It takes about 8 hours to fly direct from Chicago to London. Ever been on a transatlantic flight like that? It’s a long flig...
No one’s upset by what you’re saying, you’re probably not pushing hard enough. (And you’re probably boring, too.)
You don’t make a great museum by putting all the art in the world into a single room. That’s a warehouse.
Whenever you can, swap Let’s think about it for Let’s decide on it. Commit to making decisions. Don’t wait for the perfect solution. Decide and move forward.
What do you call a generic pitch sent out to hundreds of strangers hgoping that one will bite? Spam.
The best designers and the best programmers aren’t the ones with the best skills, or the nimblest fingers, or the ones who can rock and roll with Photoshop or their environment of choice, they are the...
Limited resources force you to make do with what you've got. There's no room for waste. And that forces you to be creative.
Don’t make up problems you don’t have yet. It’s not a problem until it’s a real problem. Most of the things you worry about never happen anyway.